When you want to find home support for you or for an elderly loved one, it helps to use a home support agency. A good home support agency can provide you with an extra layer of screening, guidance, and background checking. Before choosing the first home support agency you come across, there are some questions you may want to ask the home support agency to ensure you find the best home support to fit yours, or your elderly loved one’s, needs. 

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First of all, you want to find out who is doing the matching? Learn who is doing the matching for you and the potential caregiver. Are the ones doing the matching a staff comprised of people who are sympathetic to your needs and understand your requirements? Or, is it a group of business people that use a matching engine to match families and nannies without the need to focus on the right match?

 

Who is doing the screening? It helps to really understand how the screening is being done so you feel more comfortable. Also pay attention to the screening process. What is the vetting process like? Do the caregivers have the proper certifications or special training, such as first aid or CPR? All of this screening information can make you feel confident that you are choosing a home support agency that is going to find you exactly what you need.

How long have you been in business? This will give you an idea of how successful the home support agency has been. The longer the agency has been in business for their home support services, the better. 

Do you have references? References can be a great tool to use when you want to find home support. See what others have said about the agency and the services that they provide in order to make sure it’s the best fit for your family. You can also search for reviews on your own.