When you want to find home support for you or for an elderly loved one, it helps to use a home support agency. One that can provide you with an extra layer of screening, guidance, and background checking. Before choosing the first home support agency you come across, there are some questions you may want to ask to ensure you find the best caregiver to fit yours, or your elderly loved one’s, needs. 

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Who is doing the matching? Is the one doing the matching a person who is sympathetic to your needs, who understands your requirements and then conducts interviews with the caregivers to shortlist the best one for you? Or, is it a group of business people using technology to do a quick match? 

 

What is the screening process like? It helps to really understand how the screening is being done so you feel more comfortable. Do the caregivers have the proper certifications or special training, such as first aid or CPR? If the person you are speaking with makes you feel comfortable that she is empathetic to your needs then you are choosing the right home support. 

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How long has the Home Support Agency been in business? This will give you an idea of how successful the home support agency has been. The longer the agency has been in business for their home support services, the better. 

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Can they provide references? References are a great tool to check out how the clients feel about this home support agency. See what others have said about the agency and the services that they provide in order to make sure it’s the best fit for your family.